Policies

Commitment To Service

Our salon is dedicated to service and value. All of our licensed specialists sincerely enjoy what they do, and it is reflective on the smiles and repeat business of their clients. We promise individual attention and great value for all of our customers.

Appointments

Please arrive 10 minutes prior to your appointment. We schedule appointments according to our specialists’ availability and specialty. Please let us know if you are running late, and we will do our best to accommodate you. Arriving late will likely limit the time allotted for your service; it will lessen the effectiveness and most importantly your pleasure and enjoyment. As a courtesy to all clients our treatments are completed as scheduled. Cancellations of all spa services require a 24-hour notice. Thank you for your consideration and understanding. Gratuities are not included in the price of services and are greatly appreciated. Suggestions are always welcome.

New Cancellation Policy

In respect of our stylists’ time, should you need to cancel or change the date of your appointment, we request a minimum of 24 hours’ notice. We reserve the right to ask for a credit card upon booking, as a guarantee on any service. In the event that a 24 hour notice is not given, you may be charged 50% of your service total.

Gift Certificates

Ideal for holiday gifts, birthdays, anniversaries as well as employees and business clients. You can print your gift certificate yourself or email it to your recipient.